EngageFirst

Hemant Kumar

When Hemant started his first consulting job with one of the top global consulting firms, little did he know that consulting would become not just a career but also his passion. Twenty-five years in the business, strong bonds with his clients, and the sense of fulfillment from his work inspired Hemant to establish a consulting firm with a business model and service offerings that distinguish us in the field. Hemant is a trusted advisor to senior executives in the government and public sector. If you were to ask any of his clients, they will tell you at least three things about him – Hemant’s knowledge and creativity is unique; he is reliable; and he delivers above and beyond what he promises. Hemant makes the client look good, and this is because his philosophy for every engagement is simple – under-promise and over-deliver. Hemant has received a number of performance awards in his professional career and takes pride in the fact that almost every consulting engagement has evolved into a long-term relationship with the client. Hemant has designed and implemented lasting solutions to some of the most stubborn problems faced by his clients. The WAM^© methodology created by him, which has become the methodology of choice for service optimization in human services is just one example of Hemant’s ingenuity. Currently Hemant is focusing on our innovative solutions using  artificial intelligence and machine learning.

Hemant is an engaging speaker and is sought for his unique perspectives and presentation approach on a variety of topics. He is a frequent speaker at conferences and learning events where he talks on organizational excellence, service optimization, transformational change, project management, and management consulting.

Hemant has a Master's degree in Computing Science from Delhi University and an MBA from the University of Alberta and continues his learning and professional development on a daily basis. Hemant is a Certified Management Consultant (CMC) and a certified Project Management Professional (PMP). Before starting EngageFirst, he worked in senior consulting roles with Coopers & Lybrand, PwC, and IBM in Canada, US and India.

Hemant currently serves on the Board of Directors of the Institute of Certified Management Consultants of Alberta (ICMCA). Previously he was the President of the Board of the Project Management Institute (PMI) Northern Alberta Chapter, and a number of community organizations. Hemant has also taught courses in finance, change management, and project management at the Univ. of Alberta and Athabasca University. As an avid lover of Indian classical music and a trained singer, Hemant never misses an opportunity to attend a good classical concert or an opportunity to perform.